User Journey Maps

With emphasis on observation and exploratory photodocumentation research methods, students worked in teams of two to observe, document and design a user journey map visualizing a day in the life of each their cohort.

Course Info

Design, Context, and Experience, N.C. State University

Graduate Teaching Assistant with Professor Scott Townsend

Outcomes and Objectives

Apply concept matrix to task analysis.

Understand and apply task analysis and user journey map.

Further graphic and visual exploration.

Make informed decisions on template / formal layout.

Use integrate photography that helps describe the task through sequence.

View Project's Outcomes

Student Projects